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Orders are processed within 1-2 business days. Orders ship FREE via USPS First Class mail. Approximate (domestic) delivery time is 5-10 days. *PLEASE NOTE we are still experiencing covid-related mail delays. Domestic orders are often 1-2 days late, and international orders take anywhere from 3-6 weeks. Tracking is extremely unreliable and sometimes non-existent, however all orders are arriving safely. Thanks for your patience!*
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Please contact me if you have any problems with your order.
30-DAY Return Policy. Full refund on unused or defective items, minus shipping upgrade costs if applicable… *USED/WORN MONOCLES returned with scratching/wear will require a $25 GLASS RESETTING FEE, deducted from refund. Double plate magnifying glass is super strong & scratch resistant, but no glass is 100% scratch proof -- used lens can develop microscopic scratches over time, just like eye glasses, and cannot be resold. Thank you for understanding!*
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Lifetime MAGNIFIER GLASS REPLACEMENT service = $35.00 (includes return shipping) ... I have never had to replace a glass lens —knock on wood— but I can! Double plate glass lenses are super strong & scratch resistant, but no glass is 100% scratch/chip proof. Handle with care, and treat/cleanse your lens as you would any other eyewear!